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410 S. Santa Fe Ave
Suite 103
Vista, CA 92084

Toll Free (800)297-0977

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View Previous Reviews

    1. Rating Review:    (2 Stars - Not Recommended)
    My wife, our 3 year old daughter and I checked in on a Saturday. We were told the elevators have not worked for a day & it would not be repaired until Tuesday. We were given a room on the 4th floor. We were also told they were having problems with the locking mechanisms to the rooms. They had to issue us their Master Key, making us sign a form stating we would pay a fee if it was lost or damaged. The room was OK and somewhat outdated. No flat screen TVs. The bed was THE MOST UNCOMFORTABLE BED we have ever slept in. There were ants in the kitchen so we had to make sure everything was put away every day and night. The elevator was repaired on Tuesday for approx. 3 hours and it was out of order for the remainder duration of our 7 day vacation. It was AWESOME walking up and down the stairs while carrying my daughter, luggage, groceries, etc. The elevator was still out of order when we left on Saturday. They DO NOT have a heated pool as indicated in the other review. Never saw the complimentary Mai Tai party with native Hawaiian dancers as indicated by the other review. The toilet paper provided by the "resort" was almost the same quality of toilet paper you would find in the worse gas station restroom you have ever been to in your life. Called the desk one time to request toiletries but they did not have any staff available to bring the item to our room. Very few rooms at this location have wonderful ocean views. There are other resorts across the street, located between Kahana Falls and the ocean. We received ZERO contact or notification from the staff when the area our "resort" was located was put on Tsunami Alert and were recommended to evacuate by the government. Best part of the "resort": PLENTY OF PARKING.
    Reviewed By: Sam     (Stayed at resort on: Mar, 2011)

    2. Rating Review:    (5 Stars - Excellent)
    This is a high quality intimate resort. Beautifully decorated suites with all the amenities! including a waterfall enhanced heated pool and a superb sand bottomed hot tub spa! We really enjoyed the complimentary Mai Tai party with native Hawaian dancers. The resort is fully staffed with Concierge Services and a very complete exercise fitness center. Although not on the beach, we were right across the street and had a wonderful view of the ocean. The Kahanna area is very spectacular and is are favortite part of the island.
    Reviewed By: Tom Winkel     (Stayed at resort on: Jan, 2006)






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